Consumer Rights

Enjoy Your Travel RightsAs a traveler you have certain legal rights that we want you to be aware of. There are several governmental agencies that monitor compliance with and investigate violations of the Department of Transportation’s (Department) aviation economic, consumer protection, and civil rights requirements. They may also provide legal review and support on aviation economic licensing matters.

UDOT Aviation Consumer Protection and Enforcement
Fraud alerts, rights when you cruise, take a vacation, and more.

UDOT Air Travel Consumer Report
Flight delays, consumer complaints, and mishandled baggage.

U.S. Department of Transportation
Flight delays, bumping, discrimination.

Air Travelers with Disabilities
Site of the National Council on Disability.